Online Store Regulations

§ 1. Seller's data

Company name: PRODUCTION, SERVICE AND TRADE COMPANY HAGA Dariusz Waldon
Registration address: ul. Leśna 61, 26-020 Sladków Mały
Address for deliveries: ul. Leśna 61, 26-020 Sladków Mały
Additional place of business: Spacerowa Street 1, 26-020 Sladków Mały
Entrepreneur: Darius Waldon
Tax identification number: 6572163982
REGON: 260669374
Legal form: individual business activity
PKD: 13.92.Z - Production of finished textile products
E-mail: biuro@waldon.eu
Phone: +48 665 878 544

§ 2. General Provisions

  1. The online store is run by PRZEDSIĘBIORSTWO PRODUKCYJNO - USŁUGOWO - HANDLOWE HAGA Dariusz Waldon.

  2. The regulations define the rules for using the online store, placing orders, payments, deliveries and complaints.

  3. Acceptance of these regulations is a necessary condition for placing an order.

§ 3. Definitions

  1. Store - online store run by the Seller at waldon.eu

  2. Seller - PRODUCTION, SERVICE AND TRADE COMPANY HAGA Dariusz Waldon

  3. Customer/Buyer - a natural person, legal person or organizational unit placing an order

  4. Consumer - a natural person performing a legal act unrelated to business activity

  5. Commodity - products offered in the Store

§ 4. Placing Orders

  1. Orders can be placed via the Store’s website 24 hours a day.

  2. The condition for placing an order is completing the order form and accepting the Regulations.

  3. Confirmation of receipt of the order is sent by e-mail.

§ 5. Prices and Payments

  1. All prices are final (The seller benefits from VAT exemption).

  2. Available payment methods:

    • Transfers24

    • Fast bank transfers

    • Card payments

    • BLIK

  3. Payment must be made before the goods are shipped.

§ 6. Order Fulfillment and Delivery

  1. Standard lead time: maximum 24 hours from payment confirmation (working days).

  2. Delivery time may be extended for orders exceeding available stock.

  3. Delivery methods:

    • InPost Parcel Lockers 24/7

    • DHL Courier

  4. Delivery is made within Poland.

  5. Shipping costs are shown in the shopping cart before finalizing your order.

§ 7. Right of Withdrawal from the Contract

  1. Consumer has the right to withdraw from the contract within the period 14 days without giving a reason.

  2. The deadline is counted from the date of receipt of the goods.

  3. The declaration of withdrawal should be sent to the Seller's email address.

  4. The return of goods is at the Consumer's expense.

  5. The payment will be refunded within 14 days of receiving the declaration.

The right of withdrawal does not apply in the event of:

  • Goods made to order according to the Consumer's specifications

  • Goods that spoil quickly

§ 8. Complaints and Warranty

  1. The Seller is liable to the Buyer under a warranty for a period of 2 years.

  2. Complaints can be submitted:

    • By email to: [email]

    • In writing to the following address: ul. Leśna 61, 26-020 Śladków Mały

  3. The complaint should include a description of the defect and the Buyer's claim.

  4. The seller will respond within 14 days.

§ 9. Personal Data Protection

  1. The administrator of personal data is the Seller.

  2. Data is processed in accordance with the GDPR and Privacy Policy.

  3. The data is used solely for the purpose of fulfilling the order.

  4. The customer has the right to access, rectify and delete his or her data.

§ 10. Extrajudicial Dispute Resolution

The consumer can benefit from:

  • European ODR Platform: ec.europa.eu/consumers/odr

  • Consumer Ombudsman

  • Provincial Trade Inspectorates

§ 11. Final Provisions

  1. The Regulations come into force on the date of publication on the Store's website.

  2. The Seller reserves the right to change the Regulations.

  3. In matters not regulated, the provisions of Polish law shall apply.

  4. Any disputes will be resolved by the court having jurisdiction for the Seller's registered office.